topic Re: flashing orange light on modem in Fibre

flashing orange light on modem

crazyhorse1 — Sun, 19 May 2024 20:44:58 GMT

I am having a problem with my internet connection again.For the past couple of hours it was an intermittent connection and now the modem is flashing orange.Last time i had this happen i bought a second hand modem that solved it for a few months.Would it be possible to send me a new modem so i can use that please.I am on fibre 65.

Re: flashing orange light on modem

Debbie-TalkTalk — Mon, 20 May 2024 07:21:01 GMT

Hi crazyhorse1

I'm sorry to hear this.

I've ordered a replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

Re: flashing orange light on modem

crazyhorse1 — Mon, 20 May 2024 09:14:19 GMT

Thanks, will do

Re: flashing orange light on modem

Debbie-TalkTalk — Mon, 20 May 2024 09:19:09 GMT

Hi crazyhorse1

Thank you 🙂

Debbie

Re: flashing orange light on modem

Anonymous — Wed, 22 May 2024 08:32:46 GMT

Good morning,

Just checking back in to see if the replacement router has arrived?

Thanks

Michelle

Re: flashing orange light on modem

crazyhorse1 — Wed, 22 May 2024 09:42:17 GMT

Yes thank you so much! we are back up and running.

Re: flashing orange light on modem

Debbie-TalkTalk — Wed, 22 May 2024 09:45:42 GMT

Hi @crazyhorse1

That's great news, thanks for letting us know 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie