topic Re: Router in Fibre

Router

Lilyloo — Sun, 09 Jun 2024 17:50:00 GMT

Would it be possible to get replacement router

current router keeps getting slow connections and going off altogether

lines been checked but no problems showing with them

Re: Router

KeithFrench — Sun, 09 Jun 2024 21:10:51 GMT

Slow speeds to the device is very often not a router fault at all. However, what do you mean by "going off altogether"? Which make/model of router do you have & when it goes off, what are the light(s) showing on the router at that time?

Re: Router

Debbie-TalkTalk — Mon, 10 Jun 2024 06:36:29 GMT

Hi Lilyloo

I can send you a replacement router, please can you add your name and TalkTalk landline number to your Community Profile.

Thanks

Debbie

Re: Router

Lilyloo — Mon, 10 Jun 2024 09:06:34 GMT

REMOVED ****

Re: Router

Debbie-TalkTalk — Mon, 10 Jun 2024 09:07:01 GMT

Hi @Lilyloo

Apologies, please can you only add this information to your Community Profile.

Thanks

Re: Router

Lilyloo — Mon, 10 Jun 2024 09:38:20 GMT

Added to profile could you please confirm when router will be sent

Re: Router

Debbie-TalkTalk — Mon, 10 Jun 2024 09:49:44 GMT

Hi Lilyloo

Thank you 🙂

The router is on its way, please allow 48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks again.

Debbie

Re: Router

Anonymous — Fri, 14 Jun 2024 06:49:58 GMT

Hi Lilyloo,

How are you getting on? Has the replacement router arrived?

Thanks

Michelle