topic Re: Marina Zaykova in Fibre

Marina Zaykova

Marinazaykova — Thu, 27 Jun 2024 18:26:59 GMT

Hi there, my video connection is dropping down every few minutes!

fr8ys — Thu, 27 Jun 2024 18:35:32 GMT

What box do you have?

What have you tried to rectify the issue?

Rebooting router and box?

Please let us know so we can help.

Thank you

Debbie-TalkTalk — Fri, 28 Jun 2024 05:35:56 GMT

I'm sorry to hear this.

Which device are you using? Is this happening on all devices?

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Debbie-TalkTalk — Mon, 01 Jul 2024 07:25:28 GMT

Do you still need help with this?