topic Re: Broadband keeps going off in Fibre

Broadband keeps going off

Karengod — Tue, 02 Jul 2024 21:16:06 GMT

My internet keeps going off and on causing issues while trying to use it the chat line is useless keeps asking stupid questions then ending chat when issue has not been resolved

Re: Broadband keeps going off

ferguson — Tue, 02 Jul 2024 21:36:25 GMT

Sorry to see this. If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: Broadband keeps going off

Debbie-TalkTalk — Wed, 03 Jul 2024 05:29:50 GMT

Hi @Karengod

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: Broadband keeps going off

Debbie-TalkTalk — Thu, 04 Jul 2024 06:30:19 GMT

Hi @Karengod

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks