topic Re: Engineers in Fibre

Engineers

FFSnotagain — Tue, 02 Jul 2024 21:18:54 GMT

That’s a joke! my internet has been down for 72 hours with no sight if an engineer, text or email let alone a phone call

what can I do?

Re: Engineers

ferguson — Tue, 02 Jul 2024 21:31:59 GMT

Have you reported the issue and had an engineer appointment arranged? If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: Engineers

Anonymous — Wed, 03 Jul 2024 05:41:08 GMT

Morning,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: Engineers

Anonymous — Fri, 05 Jul 2024 06:10:31 GMT

Hello,

Do you still need assistance with this?

Thanks

Michelle