topic Broadband not working in Fibre

Broadband not working

Annakonarska — Fri, 19 Jul 2024 22:04:46 GMT

For some reason broadband stop working around 8pm

Re: Broadband not working

KeithFrench — Sat, 20 Jul 2024 12:07:51 GMT

Staff are not back on the forum until Monday now, but if more urgent you can always try the Service Centre on 0345 172 0088.

Alternatively, if you tell me which make/model of router that you have & what light(s) are on it, I might be able to help.

Re: Broadband not working

Anonymous — Mon, 22 Jul 2024 06:03:57 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle