topic Re: My Internet is down and my router is solid orange in Fibre

My Internet is down and my router is solid orange

Ðdddddddddddd — Sun, 21 Jul 2024 19:04:45 GMT

My Internet is down and my router is solid orange

Re: My Internet is down and my router is solid orange

ferguson — Sun, 21 Jul 2024 20:15:03 GMT

Have you had a look at the help article?

https://community.talktalk.co.uk/t5/Articles/Fix-a-dropping-broadband-connection/ta-p/2205305

Subject to that, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: My Internet is down and my router is solid orange

Debbie-TalkTalk — Mon, 22 Jul 2024 06:34:24 GMT

Hi @Ðdddddddddddd

I'm sorry to hear this.

Please can you add your TalkTalk landline number or account number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie