topic Re: Internet lost. in Fibre

Internet lost.

Jojolilisw — Fri, 26 Jul 2024 07:39:00 GMT

Hi I lost broadband yesterday, router flashing orange. Spoke to Emmeline who, after doing tests is sending engineer out. I borrowed an old router off a friend & the router worked, all but very weakly. Can you send me a new router. Obviously my router has broken down & I don't want a charge of £75 for an engineer.

Re: Internet lost.

Karl-TalkTalk — Fri, 26 Jul 2024 07:47:49 GMT

i'll get a router sent out to you now.

Thanks

Karl.

Re: Internet lost.

Jojolilisw — Fri, 26 Jul 2024 07:49:04 GMT

Thank you 🤗

Re: Internet lost.

Karl-TalkTalk — Fri, 26 Jul 2024 07:49:25 GMT

You're Welcome 🙂

Regards

Karl

Re: Internet lost.

Jojolilisw — Sun, 28 Jul 2024 10:38:51 GMT

Hi I received new router but that has been flashing orange for the past 30 mins. Any suggestions?

Re: Internet lost.

Debbie-TalkTalk — Mon, 29 Jul 2024 06:34:43 GMT

Hi @Jojolilisw

Is the replacement router connected at the test socket?

Did you use the new cables and filter that came with the replacement router?