topic Re: Full fibre upgrade confusion in Fibre

Full fibre upgrade confusion

mzungu — Thu, 01 Aug 2024 15:54:15 GMT

I am confused by full fibre upgrade. I know I'll get faster internet but what about my telephone? Can I use my existing phone, or will I have to get a VoIP phone? How long does the work take, and how long does it take?

Re: Full fibre upgrade confusion

ferguson — Thu, 01 Aug 2024 16:07:36 GMT

There is no such thing as a VoIP phone as such, any DECT handset of recent years will work alongside an ancillary adapter. It does depend however on whether the network supplier for TalkTalk in your locality offers the service. Openreach do, but most others do not. Contact the Full Fibre team and they should be able to help. But also do make sure that you specify that you want a VoIP service as and when you decide to order.

Re: Full fibre upgrade confusion

Chris-TalkTalk — Fri, 02 Aug 2024 08:00:53 GMT

Hi mzungu,

I can see that Feguson has answered your question. Please also see Full Fibre Installation | How is Full Fibre Installed | TalkTalk

Chris