topic New Router in Fibre

New Router

DawnM66 — Sun, 11 Aug 2024 15:09:32 GMT

Hello, I'd like to request a new router, our current is a Huawei-HG633 and has DSL connection since we don't have ethernet. It's very temperamental with its download, going down to less than 1mbps at times.

Thank You,

Re: New Router

Divsec — Sun, 11 Aug 2024 17:10:45 GMT

Hi @DawnM66 your post has been escalated and you should hear tomorrow.

Re: New Router

Debbie-TalkTalk — Mon, 12 Aug 2024 06:22:17 GMT

Hi @DawnM66

Apologies for this.

I've ordered a replacement router, please allow 48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

Re: New Router

Anonymous — Wed, 14 Aug 2024 07:35:40 GMT

Morning,

Just checking back in to see if the replacement router has arrived?

Thanks

Michelle