topic I have only received one Eero Pro 6 router in Fibre

I have only received one Eero Pro 6 router

Hifly1 — Fri, 16 Aug 2024 17:32:10 GMT

I have ordered the Talk Talk 500 full fibre package but I have only received one Eero Pro 6 router in advance of the installation.

Shouldn't I have received 2 router items in the package - i.e. one as the wifi extension?

Re: I have only received one Eero Pro 6 router

ferguson — Fri, 16 Aug 2024 17:41:38 GMT

No, the Full Fibre 500 package only includes one eero Pro 6 as standard.

Re: I have only received one Eero Pro 6 router

Hifly1 — Fri, 16 Aug 2024 17:59:58 GMT

So, can I request an extra router from Talk Talk as a wi fi extender? Or is there an alternative?

Re: I have only received one Eero Pro 6 router

ferguson — Fri, 16 Aug 2024 19:07:57 GMT

Wait and see how it goes once the service is live.

Re: I have only received one Eero Pro 6 router

Hifly1 — Sat, 17 Aug 2024 05:25:03 GMT

Thanks. I think Iwill also need an ethernet router, as there are only 2 ports on the Eero Pro 6 router. Why so few?

Re: I have only received one Eero Pro 6 router

ferguson — Sat, 17 Aug 2024 10:53:32 GMT

The eero is intended as a wireless-first solution. You can expand the number of ports if you need to by using an ethernet switch.

Re: I have only received one Eero Pro 6 router

Anonymous — Mon, 19 Aug 2024 05:53:17 GMT

Good morning,

Thanks for you post and please let us know if you do experience any speed or coverage issues once the service is live and we can look into this for you.

Thanks

Michelle