topic Re: Phantom message on phone evry half hour in Fibre

Phantom message on phone evry half hour

Barjohn — Tue, 03 Sep 2024 10:33:12 GMT

Receive bleep and message indication every half hour - 8 mins past and 38 mins past. On Fibre 150 with VOIP

Karl-TalkTalk — Tue, 03 Sep 2024 10:35:49 GMT

Can you add your home phone number or account number to your 'Community Profile' and I'll take a look.

Thanks

Karl.

Barjohn — Tue, 03 Sep 2024 10:49:32 GMT

Thanks Karl. Ive added my phone no

Karl-TalkTalk — Tue, 03 Sep 2024 10:54:48 GMT

I've made a small change to the voip settings at the router, this should resolve the issue. Monitor for an hour or so, and let me know.

Thanks

Karl.

Barjohn — Tue, 03 Sep 2024 13:13:36 GMT

Thanks Karl. The bleeps appear to have stopped and no phantom messages for over an hour.

Karl-TalkTalk — Tue, 03 Sep 2024 13:38:52 GMT

Excellent, thanks for confirming.

Karl.