topic Re: Fibre connection in Fibre

Fibre connection

ibibib — Fri, 06 Sep 2024 11:55:28 GMT

Has anyone got any suggestions on how to get someone from talktalk to listen to a very simple request?

I have spent 3x2hour+ sessions on chat to ask them to send an engineer to install a fibre cable and box into my house.

All they do is send me another eero to connect to a non existing fibre cable and tell me that my full fibre is now live.

What a load of tosh, how on earth can my fibre be live when i don't have a fibre cable installed.

Karl-TalkTalk — Fri, 06 Sep 2024 12:08:14 GMT

Please can you add your account number or home phone number to your 'Community Profile' so I can locate your account and look into this for you.

Thanks

Karl.

Anonymous — Mon, 09 Sep 2024 08:00:41 GMT

Morning,

Do you still need assistance with this?

Thanks

Michelle