topic Re: Internet keeps dropping out and in and out again and has done since Sunday in Fibre

Internet keeps dropping out and in and out again and has done since Sunday

Zardoz7/12 — Wed, 11 Sep 2024 13:48:20 GMT

I've spoken to Talk Talk agents for now the 3rd day today, spent 2 hours talking to them yesterday and we went through the tests and it still wasn't working and we seem to be going around in circles about testing equipment which I've done.

The same agents I've spoken to seemed to have forgotten I spoke with them for 2 hours yesterday. Going through the same questions and clearly not comprehending the situation.

It's obvious it's an external fault or the fault of the router as whenever the wind picks up the connection goes down.

Re: Internet keeps dropping out and in and out again and has done since Sunday

Karl-TalkTalk — Wed, 11 Sep 2024 14:00:28 GMT

Have you recently migrated over from Shell ?

Thanks

Karl.

Re: Internet keeps dropping out and in and out again and has done since Sunday

Gliwmaeden2 — Wed, 11 Sep 2024 14:27:24 GMT

@Karl-TalkTalk,

Duplicate thread. See Monday:

https://community.talktalk.co.uk/t5/Fibre/Router-keeps-dropping-out-and-in-and-out-again-ever-since/td-p/3062600