topic Re: Change of Account Name in Fibre

Change of Account Name

Taurus2024 — Mon, 22 Apr 2024 12:53:32 GMT

I've just joined TalkTalk but my account name has been entered wrongly. How can I change it? The only option I see is for a downloadable form with proof of the change but the error is not mine. Thanks.

Re: Change of Account Name

Arne-TalkTalk — Mon, 22 Apr 2024 13:10:16 GMT

Hi Taurus2024

I can do it for you, can you add the correct name to the private notes section of your community profile.

Thank you.

Re: Change of Account Name

foxhandybread — Wed, 18 Sep 2024 20:39:42 GMT

I have the same issue. My name was (completely) incorrectly entered when I switched to fibre and I'm getting sick of having all correspondence addressed to someone who doesn't exist. Obviously no proof of name change as nothing has changed. Any help greatly appreciated 👍

Re: Change of Account Name

ferguson — Wed, 18 Sep 2024 20:48:53 GMT

@foxhandybread

Start your own topic, preferably in the Billing section and I am sure the support team can help.

Re: Change of Account Name

foxhandybread — Wed, 18 Sep 2024 20:53:34 GMT

I'll try that - many thanks 👍

Re: Change of Account Name

ferguson — Wed, 18 Sep 2024 21:05:30 GMT

No worries.