topic Work VPN not working in Fibre

Work VPN not working

Leeh8 — Fri, 20 Sep 2024 06:44:22 GMT

Hello,

I have been unable to connect to my work VPN since Monday 16th September. All week I have been trying various fixes with my computer and even tried a replacement computer with no success, but now seeing the other posts this week with the same problems it seems that it is a TalkTalk settings issue. All the other devices in my house are still working fine.

Could you look into a fix for me as well please?

I am using Cisco Anyconnect VPN and my router is FAST 5364-3 T8.

Thanks in advance.

Regards

Lee.

Re: Work VPN not working

Debbie-TalkTalk — Fri, 20 Sep 2024 07:01:38 GMT

Hi @Leeh8

Apologies for this.

I've made a change to your router firmware, please can you retest?

Re: Work VPN not working

Leeh8 — Fri, 20 Sep 2024 07:12:49 GMT

Hi Debbie,

That's worked! Thanks so much for the swift fix!

Regards,

Lee.

Re: Work VPN not working

Debbie-TalkTalk — Fri, 20 Sep 2024 07:18:58 GMT

Hi @Leeh8

I'm so glad to hear this, thanks for letting me know 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie