topic Re: I use the setting 'Disabled Optimization' in Fibre

I use the setting 'Disabled Optimization'

Billx — Sun, 22 Sep 2024 19:43:05 GMT

I use the setting 'Disabled Optimization' on the FAST 5464.

If I reset the router, the 'Disabled Optimization' will probably revert to 'Enabled Optimization'.

The current policy of TalkTalk is to refuse re-Disabling Optimisation.

Say, a year or so ago, I was having some stability problems with the router and had the optimization disabled. Since then the connection has been rock solid on channel 132.

A problem now might arise that the internal memory of the router might become full.

This could happen with the enormous irregular recording by the router of many irrelevant 'DNS resolution failures.'

So, what can I do? I don't know.

On another thread, the OP of that thread said that he was having some problems with the router, and so wanted to add a booster. Then @Karl-TalkTalk suggested that it would be advisable, before adding a booster, to try "using an app such as Wi-Fi analyser, as sometimes Wi-Fi issues can be resolved by proper placement of the router, and examining the Wi-Fi channels in use".

Now if one is going to use a Wi-Fi analyser, and finds a suitable channel, what will be the point of changing a channel. if the channel is re-changed automatically by the internal router 'optimization'?

The conundrum remains.

(I am looking for a special favour from TalkTalk.)

Bill

Re: I use the setting 'Disabled Optimization'

Gliwmaeden2 — Sun, 22 Sep 2024 20:01:55 GMT

Staff can no longer disable WiFi optimisation, @Billx, and that is that.

Tech teams won't allow it.

Re: I use the setting 'Disabled Optimization'

Billx — Sun, 22 Sep 2024 20:08:46 GMT

That's why I was asking for a favour. Didn't you read all?

Bill

Re: I use the setting 'Disabled Optimization'

Gliwmaeden2 — Sun, 22 Sep 2024 20:08:29 GMT

We always read everything you write, @Billx.

That's why I said "that is that".

There are no favours.

Re: I use the setting 'Disabled Optimization'

Billx — Sun, 22 Sep 2024 20:10:36 GMT

That's not very nice of you.

Bill

Re: I use the setting 'Disabled Optimization'

Billx — Sun, 22 Sep 2024 20:35:37 GMT

Anyway, favours or no favours. You can see from the reasoning above, what is required.

Even @Karl-TalkTalk agrees that one can use a Wi-fi analyzer, and change their channel to a suitable one.

The user selected channel has no effect on TalkTalk. It is just a local thing. It applies only in the local area.

If TalkTalk continues with this, can the rest of us come to the conclusion that they are a bit stubborn?

Bill

Re: I use the setting 'Disabled Optimization'

Anonymous — Mon, 23 Sep 2024 06:59:43 GMT

Morning,

Unfortunately we're no longer allowed to switch off the wifi optimisation. This is a business decision that we can't go against.

Thanks

Michelle

Re: I use the setting 'Disabled Optimization'

Billx — Mon, 23 Sep 2024 10:18:05 GMT

Please don't continue repeating that script @Anonymous .

I've heard that dozens of times.

Please say something constructive, otherwise your statements become ignorable.

Bill

Re: I use the setting 'Disabled Optimization'

Debbie-TalkTalk — Mon, 23 Sep 2024 10:26:41 GMT

Hi Bill

As Michelle has advised switching off WIFI optimisation is no longer an option available to us.

Re: I use the setting 'Disabled Optimization'

Billx — Mon, 23 Sep 2024 10:32:56 GMT

You're just doing the same thing as @Anonymous , @Debbie-TalkTalk

Please read my comment to her

Bill

Re: I use the setting 'Disabled Optimization'

Debbie-TalkTalk — Mon, 23 Sep 2024 10:36:36 GMT

Hi Bill

I have read your comment to Michelle but I can't change my answer as it's a business decision that we no longer switch off WIFI optimisation.

I can't change this decision. We can investigate any WIFI issues that you have but we wont be able to switch off WIFI optimisation.

Re: I use the setting 'Disabled Optimization'

Billx — Mon, 23 Sep 2024 11:08:23 GMT

As I said, if you don't have a constructive comment, it becomes ignorable.

Bill

Re: I use the setting 'Disabled Optimization'

Debbie-TalkTalk — Mon, 23 Sep 2024 11:08:42 GMT

As I have answered your question I will close this topic.

Re: I use the setting 'Disabled Optimization'

Billx — Mon, 23 Sep 2024 11:13:07 GMT

Mine was not a question, it was a comment. Don't you know the difference?

Now that is a question.

Re: I use the setting 'Disabled Optimization'

Billx — Mon, 23 Sep 2024 11:26:44 GMT

The last question I asked @Debbie-TalkTalk was,

"If TalkTalk continues with this, can the rest of us come to the conclusion that they are a bit stubborn?"

The answers both you and @Anonymous gave, were irrelevant.

Bill