topic Re: Cannot connect to work cisco anyconnect VPN in Fibre

Cannot connect to work cisco anyconnect VPN

mxxek — Mon, 14 Oct 2024 16:03:06 GMT

Cannot connect to work cisco anyconnect VPN. My mobile hotspot works and all other internet connections.

Re: Cannot connect to work cisco anyconnect VPN

ferguson — Mon, 14 Oct 2024 16:25:10 GMT

This is a known issue with certain router firmware, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond., they should be able to fix this for you.

Re: Cannot connect to work cisco anyconnect VPN

Anonymous — Tue, 15 Oct 2024 05:44:47 GMT

Good morning,

Can you please update your community profile to include your:

Name
TalkTalk Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: Cannot connect to work cisco anyconnect VPN

Anonymous — Fri, 18 Oct 2024 05:59:37 GMT

Hi @mxxek

How are you getting on? Do you still need assistance with this?

Thanks

Michelle