topic Re: PROBLEMS WITH HUAWEI HG-633 ROUTER in Fibre

PROBLEMS WITH HUAWEI HG-633 ROUTER

Mugatu72 — Sat, 09 Nov 2024 17:00:29 GMT

Hi,

Having problems recently with Huawei HG-633 Router. Coverage seems to have weakened significantly in last year? Can’t get ant wi-fi coverage in the upstairs bedrooms, and the router is in the place/position it always has been? Also drops out quite a bit, and needs rebooting often!

Also, phone and iPad complain about weak security WPA/WPA2 (TKIP) is not considered secure? Sorry, not very techy… but is this down to the router being old tech?

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

ferguson — Sat, 09 Nov 2024 17:09:01 GMT

Thanks for starting your own topic. You should use WPA2 AES where possible. As I mentioned previously, the support team will pick this up when they are back online next week.

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

Anonymous — Mon, 11 Nov 2024 06:58:30 GMT

Hi Mugatu72,

Thanks for your post. We can send a replacement router (Wifi Hub) to see how this compares. Would this be ok?

Thanks

Michelle

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

Mugatu72 — Mon, 11 Nov 2024 07:16:14 GMT

Excellent, sounds good 👌

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

Debbie-TalkTalk — Mon, 11 Nov 2024 07:42:43 GMT

Hi @Mugatu72

The router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

Anonymous — Wed, 13 Nov 2024 07:56:35 GMT

Good morning,

How are you getting on? Has the replacement router arrived?

Thanks

Michelle

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

Mugatu72 — Wed, 13 Nov 2024 09:24:07 GMT

Hi,

Replacement router due to be delivered tomorrow.., won’t have time to get it up and running until Friday.

I will let you know how it goes!

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

Debbie-TalkTalk — Wed, 13 Nov 2024 11:12:46 GMT

Hi Mugatu72

Ok, thanks for letting us know.

Debbie

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

Debbie-TalkTalk — Mon, 18 Nov 2024 07:18:28 GMT

Morning @Mugatu72

How are you getting on?

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

Mugatu72 — Mon, 18 Nov 2024 07:50:42 GMT

Morning Debbie,

new router installed Friday. Much better coverage. Kids haven’t complained about it dropping out so far. So I’d say it was a success.. thanks for everyone’s help with this.

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

Anonymous — Wed, 20 Nov 2024 07:02:52 GMT

Morning,

I'm glad to hear this and thanks for letting us know 🙂

Thanks

Michelle

Re: PROBLEMS WITH HUAWEI HG-633 ROUTER

Anonymous — Wed, 08 Jan 2025 06:34:31 GMT

Morning,

I'm glad to hear this and thanks for letting us know 🙂

Thanks

Michelle