topic New Customer in Fibre

New Customer

Mick22 — Wed, 13 Nov 2024 01:22:21 GMT

Hi All

I Have just joined TalkTalk from Virgin, My activation date is this Friday, I have not received a welcome pack and on my account i cant see any where that shows me a delivery date for my router, when should i expect these to happen ?

Re: New Customer

Gliwmaeden2 — Wed, 13 Nov 2024 08:06:29 GMT

The router may arrive as late as on the day, @Mick22. They are not sent out very much in advance of the go live date.

Re: New Customer

Arne-TalkTalk — Wed, 13 Nov 2024 09:10:45 GMT

Hi Mick22

The router should arrive on Thursday/Friday.

Regards