topic Re: Broadband in Fibre

Broadband

Awboxster — Sun, 17 Nov 2024 10:19:50 GMT

Hi, my broadband was working this morning at about 0730hrs and then I appear to have lost connection…I rebooted several times but no go. I contacted the ‘help’ desk and the automated response was there is a problem somewhere between my home and the exchange. Can you please check if that’s correct as it seems I will have to wait 2-3days for open reach to attend. ….. Regards, Adrian

Re: Broadband

Gliwmaeden2 — Sun, 17 Nov 2024 12:53:46 GMT

Staff will respond during the day after the weekend, @Awboxster.

You can report it, if you have data, to reach Chat today.

Re: Broadband

Awboxster — Sun, 17 Nov 2024 14:10:25 GMT

Thanks for the reply, I will wait until tomorrow and see what happen(if anything).

Re: Broadband

Awboxster — Sun, 17 Nov 2024 18:04:39 GMT

Hi all, it seems it was a general broadband issue as it was causing numerous talktalk customers to lose internet……anyway it’s back on now! Thanks to all for the info.

Re: Broadband

Debbie-TalkTalk — Mon, 18 Nov 2024 07:15:54 GMT

Hi @Awboxster

Apologies for the delay.

If you do experience any further issues then please let us know.

Thanks

Debbie

Re: Broadband

Awboxster — Mon, 18 Nov 2024 11:49:58 GMT

No worries.

Regards, Adrian

Re: Broadband

Anonymous — Wed, 20 Nov 2024 10:10:56 GMT

Morning,

Just checking back in to see if everything has been ok over the last 48hrs?

Thanks

Michelle

Re: Broadband

Awboxster — Wed, 20 Nov 2024 13:37:36 GMT

All good now, thanks for asking!

Regards, Adrian

Re: Broadband

Anonymous — Wed, 20 Nov 2024 13:39:36 GMT

I'm glad to hear that 🙂 Thanks for confirming.

Michelle 🙂