topic eero 6 where to plug phone in Fibre

eero 6 where to plug phone

shaking — Tue, 19 Nov 2024 22:51:58 GMT

i just installed my eero 6 which is working great but no where to plug my phone in i found i need a Grandstream Digital Voice Adapter where can i get one i thought it would have come with the eero.

thanks

Gary

Re: eero 6 where to plug phone

Gliwmaeden2 — Tue, 19 Nov 2024 23:08:44 GMT

Did you include VOIP (continued use of your Talktalk phone number with a full fibre service) at the same time as the order for Full Fibre, @shaking?

If so, staff should be able to get a DVA sent out to you.

If not, it's not possible to add it later with Talktalk.

Add your account number in Personal Information for staff to identify your account. Go via your avatar; settings; drop down menu....complete the details and scroll down to find the button to SAVE CHANGES.

Staff will respond during the day.

Re: eero 6 where to plug phone

Debbie-TalkTalk — Wed, 20 Nov 2024 07:32:17 GMT

Hi shaking

Apologies for this.

I've ordered the digital voice adapter for you, please allow 48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

Re: eero 6 where to plug phone

Anonymous — Fri, 22 Nov 2024 07:52:43 GMT

Morning,

How are you getting on? Has the adapter arrived?

Thanks

Michelle

Re: eero 6 where to plug phone

Debbie-TalkTalk — Mon, 25 Nov 2024 06:41:24 GMT

Hi shaking

Thanks for the Private Message confirming the voice adapter has arrived 🙂

Debbie

Re: eero 6 where to plug phone

KeithFrench — Thu, 12 Dec 2024 09:16:33 GMT

Hi @shaking

Unplug the Grandstream & connect an Ethernet cable from that port on the eero to the network switch. Then connect the Grandstream to one of the other ports on the switch, along with any other Ethernet devices that you want.

Keith