topic Re: Broadband Fibre package without phone? in Fibre

Broadband Fibre package without phone?

GammaRay — Fri, 29 Nov 2024 10:05:41 GMT

I have the barebones Fibre 35 broadband which includes the landline telephone service, but I never use the landline phone as such. When I renew my contract, can I get a discount for disconnecting the phone service?

(I do understand that the physical landline has to stay connected to carry the broadband signal!)

Re: Broadband Fibre package without phone?

Anonymous — Fri, 29 Nov 2024 10:26:46 GMT

Hi GammaRay,

Thanks for your post. It would be worth contacting our Loyalty Team directly as they will be able to check to see what deals are available for you.

Thanks

Michelle

Re: Broadband Fibre package without phone?

GammaRay — Fri, 29 Nov 2024 14:26:48 GMT

OK, so how can I contact the Loyalty Team directly?

Re: Broadband Fibre package without phone?

ferguson — Fri, 29 Nov 2024 14:29:09 GMT

The landline service is included at no extra charge. The best number for the customer loyalty team is 0345 172 5157.