topic Re: flashing orange light on router, no internet in Fibre

flashing orange light on router, no internet

crazyhorse1 — Sat, 10 Feb 2024 18:44:39 GMT

This morning the internet went down at about 12pm.The router now just flashes orange.I have tried all the recommended foxes.Can someone help please.Thanks

Re: flashing orange light on router, no internet

KeithFrench — Sun, 11 Feb 2024 13:23:54 GMT

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

Re: flashing orange light on router, no internet

Karl-TalkTalk — Mon, 12 Feb 2024 13:12:50 GMT

Hi crazyhorse1

Broadband tests are clear, do you have access to another router for testing ?

Thanks

Karl.

Re: flashing orange light on router, no internet

crazyhorse1 — Mon, 12 Feb 2024 14:12:40 GMT

Hi, i have ordered a new router, its arriving today.Will test and let you know, thanks.

Re: flashing orange light on router, no internet

Karl-TalkTalk — Mon, 12 Feb 2024 14:13:12 GMT

No Problem 🙂

Karl

Re: flashing orange light on router, no internet

crazyhorse1 — Mon, 12 Feb 2024 16:04:35 GMT

Hi router received and its now working.Thanks.

Re: flashing orange light on router, no internet

Debbie-TalkTalk — Tue, 13 Feb 2024 06:34:16 GMT

Hi crazyhorse1

That's great news, thanks for letting us know 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie

Re: flashing orange light on router, no internet

dencole01 — Sun, 17 Mar 2024 09:00:57 GMT

My router is also flashing orange. I've tried everything, reset, different cable, different router etc. still flashing. Contacted talktalk about it, after two and a half hours on txt chat, they said it was my socket at fault. They need to send an engineer out which would cost me £75. Why should I pay for their faulty equipment. Issue has not been resolved. Not happy.

Re: flashing orange light on router, no internet

KeithFrench — Sun, 17 Mar 2024 09:03:53 GMT

Hi @dencole01

If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

Re: flashing orange light on router, no internet

Anonymous — Mon, 18 Mar 2024 07:27:07 GMT

Hello,

As advised, please can you create your own topic and we can look into this further for you.

Thanks

Michelle

Re: flashing orange light on router, no internet

Yayah — Wed, 06 Nov 2024 23:53:11 GMT

My router is blinking orange

Re: flashing orange light on router, no internet

Anonymous — Thu, 07 Nov 2024 06:44:34 GMT

Hi @Yayah

Please can you create your own topic and we can look into this further for you.

Thanks

Michelle

Re: flashing orange light on router, no internet

Yachts28 — Tue, 03 Dec 2024 10:30:40 GMT

Flashing Orange light,no internet

Re: flashing orange light on router, no internet

Anonymous — Wed, 04 Dec 2024 06:20:09 GMT

Hi Yachts28,

I'm sorry to hear this. Please can you create your own topic and we'd be happy to look into this for you.

Thanks

Michelle