topic Re: Router replacement request in Fibre

Router replacement request

ogvie — Sun, 03 Mar 2024 09:00:19 GMT

I’ve had the same router even though I’ve switched talktalk plans, my speeds have been dropping and the router keeps going down, is there a way you could send me a new router, I’ll return the old one when I get the new one.

ive put my details on my profile for you

thanks

Re: Router replacement request

Debbie-TalkTalk — Mon, 04 Mar 2024 07:10:14 GMT

Hi ogvie

I'm sorry to hear this.

I've ordered the replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

Re: Router replacement request

Debbie-TalkTalk — Fri, 08 Mar 2024 09:07:58 GMT

Hi ogvie

Have you received the replacement router?

Re: Router replacement request

Princess181 — Sun, 08 Dec 2024 14:18:54 GMT

My internet is not working properly as it's running really slow

Re: Router replacement request

ferguson — Sun, 08 Dec 2024 14:25:15 GMT

@Princess181

If you would like the support team to look into this for you then please start your own topic.

Re: Router replacement request

Anonymous — Wed, 11 Dec 2024 07:47:08 GMT

Hi @Princess181

If you still need assistance then please can you create a new topic and we can look into this for you.

Thanks

Michelle