topic Re: Talktalk wi-Fi hub in Fibre

Talktalk wi-Fi hub

Mondo2 — Wed, 04 Dec 2024 18:01:31 GMT

My old talktalk hub has failed since 22/11/24. Have been promised a new one but have been waiting ever since, absolutely ridiculous and frustrating

Re: Talktalk wi-Fi hub

Gliwmaeden2 — Wed, 04 Dec 2024 18:38:08 GMT

Complete your community forum profile details for Talktalk staff to identify your account, @Mondo2.

They'll be able to check whether it's on its way.

If it's not, they can order one for you. Getting into the Christmas delivery season (& last week we had Black Friday) so delivery may be slower than usual.

Go via your avatar; settings; drop down menu...Personal Information. Scroll down to find the button to SAVE CHANGES.

Re: Talktalk wi-Fi hub

Debbie-TalkTalk — Thu, 05 Dec 2024 07:33:51 GMT

Hi @Mondo2

I'm so sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then check on this router order.

Thanks

Debbie

Re: Talktalk wi-Fi hub

Anonymous — Tue, 10 Dec 2024 10:02:53 GMT

Morning,

Do you still need our assistance with this?

Thanks

Michelle

Re: Talktalk wi-Fi hub

Mondo2 — Tue, 10 Dec 2024 16:35:45 GMT

It last, after two weeks of trying, all sorted now

Re: Talktalk wi-Fi hub

Debbie-TalkTalk — Wed, 11 Dec 2024 07:20:24 GMT

Hi @Mondo2

Thanks for your reply.

If you do experience any further issues then please let us know.

Debbie