topic Re: Internet in Fibre

Internet

Linda19666 — Sat, 14 Dec 2024 09:28:15 GMT

Internet keeps going off the light on front of router is still white have to switch off and reset router this happens nearly every otherday can any body help.

Re: Internet

Gliwmaeden2 — Sat, 14 Dec 2024 09:49:21 GMT

Helpful if you could complete your community forum profile, @Linda19666 so staff will be able to identify your account.

They won't be back on here before Monday now.

Go via your avatar; settings; drop down menu....add your Talktalk phone number or account number in Personal Information. Scroll down to find the button to SAVE CHANGES.

Re: Internet

Anonymous — Mon, 16 Dec 2024 09:08:42 GMT

Hi Linda,

Can you please update your community profile to include your:

Name
TalkTalk Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle