topic Re: Do i need a new router in Fibre

Do i need a new router

sharpep — Sat, 14 Dec 2024 11:16:08 GMT

Ive been with talk talk for 20 years and this router must be 15 years old. Huawei. My wifi disconnects randomly and only seems to cope with 2 or 3 devices. My speed test is about 18mb but only when i reset the router. Would a modern router help?

Re: Do i need a new router

Divsec — Sat, 14 Dec 2024 12:08:57 GMT

Hi @sharpep probably, and certainly a medal!

The team will be back on Monday so look out for a reply then.

Re: Do i need a new router

sharpep — Sun, 15 Dec 2024 09:35:51 GMT

Thanks.

Re: Do i need a new router

Chris-TalkTalk — Mon, 16 Dec 2024 09:41:19 GMT

Hi sharpep

I've ordered a replacement router, it should be with you within a couple of working days

Chris

Re: Do i need a new router

sharpep — Tue, 17 Dec 2024 19:12:14 GMT

Thanks very much.

Re: Do i need a new router

Chris-TalkTalk — Wed, 18 Dec 2024 07:22:04 GMT

How are you getting on, have you received the router yet?

Chris

Re: Do i need a new router

sharpep — Wed, 18 Dec 2024 15:22:54 GMT

Received today thanks. Setup and so far so good. Thanks.

Re: Do i need a new router

Chris-TalkTalk — Wed, 18 Dec 2024 15:26:29 GMT

That's great, thanks for letting me know 🙂

Chris