topic Stolen Eero in Fibre

Stolen Eero

Conwest96 — Mon, 16 Dec 2024 14:23:34 GMT

I was expecting an Amazon eero for my new fibre WiFi installed today however it turned up and has been stolen from the box, is it possible to get another one sent or will I now have to buy one?

Re: Stolen Eero

Anonymous — Mon, 16 Dec 2024 14:46:02 GMT

Good afternoon,

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: Stolen Eero

Conwest96 — Mon, 16 Dec 2024 14:51:20 GMT

Hi, I’ve updated my name, account number and alternative number, thankyou

Re: Stolen Eero

Debbie-TalkTalk — Tue, 17 Dec 2024 09:51:19 GMT

Hi @Conwest96

Thanks for updating your Community Profile.

I've ordered another eero for you now, please allow 24-48hrs for this to arrive.

Debbie