topic Re: Internet dropping out and talk talk chat is useless to help in Fibre

Internet dropping out and talk talk chat is useless to help

Southstar — Tue, 17 Dec 2024 18:49:42 GMT

Does anyone else have issues with having to reset your WiFi router every 15 minutes?

Re: Internet dropping out and talk talk chat is useless to help

#Jenny69 — Tue, 17 Dec 2024 19:37:42 GMT

Hi yes. Mines been like this since Thursday. Dunno whats happening with it as no updates either.

Re: Internet dropping out and talk talk chat is useless to help

Ehayes292 — Tue, 17 Dec 2024 19:43:32 GMT

Mine is the same, I’ve spoke to 2 people today about this and they have said there is nothing wrong but I’m having to reboot my box every half hour

Re: Internet dropping out and talk talk chat is useless to help

#Jenny69 — Tue, 17 Dec 2024 19:48:02 GMT

Apparently a lot of people are having the same issue. All my devices say connected but no Internet. Talktalk are investigating but their taking their time. Hope it's sorted before Christmas as this is affecting my tv too.

Re: Internet dropping out and talk talk chat is useless to help

Gliwmaeden2 — Tue, 17 Dec 2024 21:08:36 GMT

@#Jenny69 @Southstar @Ehayes292

Keep an eye out for news in the Service Status Dashboard, Broadband notice:

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

Re: Internet dropping out and talk talk chat is useless to help

Debbie-TalkTalk — Wed, 18 Dec 2024 07:00:50 GMT

Hi @Southstar

This is the latest update on this fault.

Update 8:40PM December 17th 2024 - Our team are in the process of applying a solution to all impacted Wi-Fi Hubs and aim to resolve this by tomorrow morning.