topic Re: No internet on any of the Ethernet ports in Fibre

No internet on any of the Ethernet ports

Danclark — Wed, 18 Dec 2024 19:26:30 GMT

The Ethernet ports have suddenly stopped working. I have one connected for a powerline plug which was working fine until yesterday. The internet is working on the WiFi but nothing from the Ethernet ports. I have tried resetting etc but nothing seems to work. Any help appreciated.

Re: No internet on any of the Ethernet ports

Chris-TalkTalk — Thu, 19 Dec 2024 07:20:00 GMT

Hi Dan

If you've tried resetting the router and it's still not working then the router is probably faulty. Would you like me to send a replacement?

Chris

Re: No internet on any of the Ethernet ports

Danclark — Thu, 19 Dec 2024 07:39:41 GMT

Hi Chris,

yes if you could send a replacement that would be great. We don’t have any internet this morning, the WiFi has stopped working now as well.
kind regards,

Dan

Re: No internet on any of the Ethernet ports

Chris-TalkTalk — Thu, 19 Dec 2024 08:25:20 GMT

I've ordered the router (and a returns bag for the old router), it should be with you within a couple of working days

Thanks

Chris