topic Re: Left TalkTalk, no returns bag sent in Fibre

Left TalkTalk, no returns bag sent

EveFTTalk — Fri, 06 Dec 2024 21:21:03 GMT

I left TalkTalk a few months ago. I received no returns bag. [former Shell customer, router from then]

I have heard nothing about this, so I don't know if you want the router back or for it to be sent to small electrical recycle.

Re: Left TalkTalk, no returns bag sent

Gliwmaeden2 — Fri, 06 Dec 2024 23:21:37 GMT

Phone 03451 720088 9am - 6pm or use Chat over the weekend, @EveFTTalk.

Staff are not back on here before Monday, and for anything to do with former Shell customers, they are sending you to these contact points. Ask for the Shell Migration team.

Re: Left TalkTalk, no returns bag sent

Arne-TalkTalk — Mon, 09 Dec 2024 14:07:24 GMT

Ive ordered a returns bag for you.

Re: Left TalkTalk, no returns bag sent

EveFTTalk — Sat, 21 Dec 2024 17:50:49 GMT

No bag has arrived.

The router is a Technicolor DGA0122NLK

Sent by Shell Broadband.

Re: Left TalkTalk, no returns bag sent

Chris-TalkTalk — Mon, 23 Dec 2024 07:22:14 GMT

Hi EveFTTalk

I've ordered the returns bag, it should be with you within 5 working days

Chris