topic Re: DLM reset/optimisation in Fibre

DLM reset/optimisation

dan25alex — Thu, 26 Dec 2024 23:14:32 GMT

Hello

I’ve just installed a new router and I was hoping you could optimise my DSL connection please.

I currently appear to be stuck on a DLM profile of 54999 kbps, even though my line is capable of much higher speeds.

Re: DLM reset/optimisation

Divsec — Fri, 27 Dec 2024 09:11:57 GMT

Hi @dan25alex you don't mention your contracted speeds?

Try a 30 minute reboot leaving the router fully disconnected for 30 minutes. This often resets DLm. Once is enough!

Re: DLM reset/optimisation

dan25alex — Fri, 27 Dec 2024 09:38:56 GMT

Ah I’ve already tried that, it improved upload speed but download still appears to be capped. Previously got 70Mbps so seems to be something on Talktalk end capping me at 50Mbps that the 30 min timeout was unable to resolve

Re: DLM reset/optimisation

Chris-TalkTalk — Fri, 27 Dec 2024 10:41:45 GMT

Hi dan25alex,

Your line profile is automatically managed by Openreach DLM system, DLM will monitor your line and if there's an improvement in connections stats with the new router then it should move you to a faster profile in the next 48 hours

Chris

Re: DLM reset/optimisation

dan25alex — Fri, 27 Dec 2024 10:44:22 GMT

Thanks Chris. I’ll watch out for it then over the next 48 hours.

Re: DLM reset/optimisation

Chris-TalkTalk — Fri, 27 Dec 2024 10:46:29 GMT

No problem. If there is no improvement over the weekend please let us know

Chris