topic Re: External Cable in Fibre

External Cable

greggp27 — Sat, 28 Dec 2024 08:49:26 GMT

Hi, how do I to about getting the cable from my telephone socket to the outside supply mast replaced? We've recently had our house rendered and the cable needs replacing as is now a multitude of colurs and looks very unsightly.

Re: External Cable

fr8ys — Sat, 28 Dec 2024 09:22:25 GMT

If there is nothing wrong with your connection it won't be replaced just for the aesthetic looks.

Many people, myself included, who have moved to fibre would like our old copper overhead wires taken down, but it's not seen as a priority.

Re: External Cable

greggp27 — Sat, 28 Dec 2024 10:00:39 GMT

Thanks ,yes seems strange, I guess eventually they will remove them all, they do look unsightly just like the rusty old bracket on side of my house. Looks like I'm getting the paint pot out for the cable and bracket then 🙃

Re: External Cable

Anonymous — Mon, 30 Dec 2024 08:42:14 GMT

Hi gregg,

If your connection is working fine then Openreach wouldn't look to replace the external cabling.

Thanks

Michelle