topic Re: Broadband in Fibre

Broadband

gerry17 — Sun, 03 Mar 2024 12:04:00 GMT

I have had a Guarantee download broadband speed of 32 mbps all of sudden you dropped it to 24mbps I would like to know why still got nine months of my contact to go been with long Long time now never missed one payment been happy with service thank you.

Re: Broadband

KeithFrench — Sun, 03 Mar 2024 13:04:21 GMT

TalkTalk will not have dropped your speed, you either have a fault on the line or problems in your property. To prove which, if you log on to your router, what speeds does it show there?

Re: Broadband

Anonymous — Mon, 04 Mar 2024 07:58:06 GMT

Hi gerry,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: Broadband

Anonymous — Fri, 08 Mar 2024 08:37:47 GMT

Hi gerry,

Do you still need assistance with this?

Thanks

Michelle

Re: Broadband

jonisa — Mon, 30 Dec 2024 14:24:11 GMT

i need help

Re: Broadband

Gliwmaeden2 — Mon, 30 Dec 2024 14:32:06 GMT

Please return to the message board and click on start a topic as this is an old thread, @jonisa.

Staff only respond to the original poster.