topic Re: No WiFi talk talk absolutely useless no customer service in Fibre

No WiFi talk talk absolutely useless no customer service

CassellM567 — Sun, 05 Jan 2025 14:42:31 GMT

No wifi, Middleton Manchester. Suddenly cut off, tried everything to fix. X3 calls to talk talk which has been a waste of time no one there. Chat broke down twice no one there. Useless BOTs. Then a message pops up saying there’s a problem in the whole of the North West and it might take until Friday to fix?? Are you joking? Some of us use wifi for work. Can’t wait until Friday. Just a rubbish service with rubbish customer service can’t wait to transfer over to another provider.

Re: No WiFi talk talk absolutely useless no customer service

djmpne — Sun, 05 Jan 2025 14:49:25 GMT

Are you getting your wifi via Freedom Fibre? We're in Warrington and ours is also down with exactly the same problems trying to get any support

Re: No WiFi talk talk absolutely useless no customer service

Kate89 — Sun, 05 Jan 2025 15:13:42 GMT

Same here I'm in M23

Re: No WiFi talk talk absolutely useless no customer service

Gliwmaeden2 — Sun, 05 Jan 2025 15:37:24 GMT

Just keep an eye on the broadband updates (highlight button) on service status dashboard:

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

Re: No WiFi talk talk absolutely useless no customer service

Karl-TalkTalk — Mon, 06 Jan 2025 08:12:41 GMT

The Network issue affecting some customers in the North West / Manchester areas was resolved yesterday. Please let me know if you are still seeing any issues.

Thanks

Karl.