topic Re: Solid Amber light in Fibre

Solid Amber light

Jackson32 — Mon, 06 Jan 2025 09:14:00 GMT

hello. I've had no wifi since yesterday morning. Solid Amber light. Apparently the fault in the NW is resolved- but not for me. The Chat option was useless. Can anyone help?

Re: Solid Amber light

Karl-TalkTalk — Mon, 06 Jan 2025 09:16:20 GMT

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Re: Solid Amber light

Jackson32 — Mon, 06 Jan 2025 09:20:10 GMT

Hi Karl, I've done that

Re: Solid Amber light

Karl-TalkTalk — Mon, 06 Jan 2025 09:46:30 GMT

Tests are clear. Have you tried powering all equipment off for 30 minutes to fully reset the session,

Thanks

Karl.

Re: Solid Amber light

Jackson32 — Mon, 06 Jan 2025 10:43:05 GMT

its back!! thank you

Re: Solid Amber light

Karl-TalkTalk — Mon, 06 Jan 2025 10:44:54 GMT

You're Welcome 🙂

Regards

Karl