topic Re: Call Log in Fibre

Call Log

ColinTizz — Wed, 15 Jan 2025 22:58:53 GMT

Please could you let me know how to clear call log on voicemail Plus for landline phone. Thanks for your help

Re: Call Log

Gliwmaeden2 — Wed, 15 Jan 2025 23:09:37 GMT

You need to listen to the messages and wait for the option to delete them individually, @ColinTizz, according to this:

Re: Call Log

ColinTizz — Wed, 15 Jan 2025 23:53:19 GMT

All the voicemail messages have been listened to and deleted. Still have a number of phone numbers that relate to people that have called but left no message. Wondering how you clear these?

Re: Call Log

Gliwmaeden2 — Thu, 16 Jan 2025 00:32:47 GMT

I don't use Voicemail, @ColinTizz, but the thing that matters is clearing messages left by people so they don't block further messages from being stored.

On my own ansaphone, that's all that's needed.

Clearing numbers is what I do on caller display - that's going to depend on the particular phone you have.

Will need to wait for staff to pick this up during the day!

Re: Call Log

Anonymous — Thu, 16 Jan 2025 07:00:28 GMT

Hi Colin,

Just to confirm, when you dial 1571 what does it advise please? Does the dial tone currently sound interrupted?

You'll hear an interrupted dial tone when you pick up the phone if you have a new message. Dial 1571 to listen to your messages.

Once you’ve listened to your message, you'll be given the option to replay, save or delete it. You can also listen to your currently saved messages. If you reach your voicemail limit (10 for standard voicemail and 30 for Voicemail Plus), callers will not be able to leave any new messages. You should delete any unwanted messages to free up some space.

Thanks

Michelle