topic Re: Trouble with connection.. is there work going on in my town? in Fibre

Trouble with connection.. is there work going on in my town?

2014Ham — Thu, 16 Jan 2025 15:36:27 GMT

For a couple of days now my connection has been pants. Last night at 12 there was no connection at all but it was there this morning. I’ve tried the connection test on TalkTalk’s website but even that is not connecting just get blank page with “Loading” on it. TV has suffered too, crackling, disconnection, restarts …

I’ve a Shell router, is that the problem?

Re: Trouble with connection.. is there work going on in my town?

Gliwmaeden2 — Thu, 16 Jan 2025 17:44:13 GMT

You need to ask to speak to the Shell Migration team, @2014Ham, on 03451 720088 [closes 7pm] or Chat.

Re: Trouble with connection.. is there work going on in my town?

2014Ham — Fri, 17 Jan 2025 08:35:35 GMT

Thank you, will do.