topic Re: Instalation of Fibre 35 in Fibre

Instalation of Fibre 35

abkim — Fri, 24 Jan 2025 13:05:27 GMT

On Tuesday this week I received mu 'Hub' for this service and connected it as instructed.

I can not now get any Freeview or Live stations. Should I also have a new Router or do I need to retain my Freeview box.

If so, then I have nothing to return in the envelope provided !

Re: Instalation of Fibre 35

Karl-TalkTalk — Fri, 24 Jan 2025 13:16:19 GMT

Are you referring to a TV Hub ?

If you connect your aerial direct to your TV, can this receive freeview channels ?

Thanks

Karl.

Re: Instalation of Fibre 35

abkim — Fri, 24 Jan 2025 13:32:14 GMT

My TV hub is attached to the TV by an HDMI port and the Aerial direct to the TV.

I have no Freeview channels and no live stations. My freeview box is disconnected.

Re: Instalation of Fibre 35

Karl-TalkTalk — Fri, 24 Jan 2025 13:34:16 GMT

If you have the aerial direct to the TV and there are no freeview channels showing on the TV directly, then there could be a problem with your aerial or the transmitter in your area.

With the recent storms, this could affect your aerial alignment.

Karl.

Re: Instalation of Fibre 35

abkim — Fri, 24 Jan 2025 13:40:55 GMT

Do I not need a new Router or one at all now I have the Hub ?

Re: Instalation of Fibre 35

Karl-TalkTalk — Fri, 24 Jan 2025 13:46:09 GMT

You will need a router, the TV Hub is just a TV box.

Karl.