topic Re: Total home wiifi in Fibre

Total home wiifi

Shellie775 — Sun, 02 Feb 2025 20:58:13 GMT

I signed up on Friday was told I would be getting eeros router but it ailys no items to track I hope something is going to be sorted had no WiFi on back security cameras for 2 weeks need this sorted I’m not getting total home WiFi at all

Re: Total home wiifi

Debbie-TalkTalk — Mon, 03 Feb 2025 08:13:27 GMT

Hi Shellie775

Were you given a Go Live date when you signed up?

Re: Total home wiifi

Shellie775 — Mon, 03 Feb 2025 08:46:23 GMT

Said 31/01/25 I was told would get a new router for mesh WiFi and I have upgraded to total home WiFi but not heard anything else I have a part of my house that I can’t connect at all

Re: Total home wiifi

Debbie-TalkTalk — Mon, 03 Feb 2025 09:55:13 GMT

Hi Shellie775

I've checked and I can see that it has been ordered and you should receive this within the next 48hrs.

Thanks

Re: Total home wiifi

Shellie775 — Wed, 05 Feb 2025 13:34:57 GMT

I haven’t received the eero router that I was told I was getting and mesh WiFi why?

Re: Total home wiifi

Chris-TalkTalk — Wed, 05 Feb 2025 15:05:29 GMT

Hi Shellie775,

It's showing a delivery earlier today, have you now received it?

Chris