topic Re: Possible router drop out in Fibre

Possible router drop out

hodgsoi1 — Thu, 06 Feb 2025 22:08:10 GMT

Hi there, I'm having an issue with what I think may be my hub dropping out at times. I have been trying to record a streaming audio file on Audacity and after a specific time (2hrs 21 mins) the stream stops and I receive an error message saying that the connection was lost and my router is possibly to blame. The stream stops and the error message appears at the exact same time - I have tried this three times now. Could this be a setting within the router? Any ideas? I have a hub and Fibre 65. I have tried to check the logs but I can only see the first page and get kicked out when I try to change the pages. Thanks in advance for any help.

Re: Possible router drop out

Anonymous — Fri, 07 Feb 2025 06:53:11 GMT

Hello,

I'm sorry to hear this. Are you using the wifi hub router? Does this also happen if you connect the device wired to the router?

Thanks

Michelle

Re: Possible router drop out

hodgsoi1 — Mon, 24 Feb 2025 23:52:34 GMT

Hi Michelle, this happens when I'm on Wifi or connected to the router via a powerline connection.

Re: Possible router drop out

Anonymous — Tue, 25 Feb 2025 06:33:08 GMT

Morning,

Ok thanks for confirming. Have you tried factory resetting the Wifi Hub and then re-set it back up again?

Michelle