topic Is my router huawei dg8041w out of date in Fibre

Is my router huawei dg8041w out of date

Stobart312 — Sat, 08 Feb 2025 21:01:48 GMT

Please help

Re: Is my router huawei dg8041w out of date

ferguson — Sat, 08 Feb 2025 21:06:19 GMT

Are you having problems with it?

Re: Is my router huawei dg8041w out of date

Gliwmaeden2 — Sun, 09 Feb 2025 00:34:38 GMT

@Stobart312, these don't get firmware updates any more, and Talktalk no longer supplies them, so yes, it's not their preferred router for the job these days.

Please complete your community forum profile details for Talktalk staff to identify your account and look into this for you after the weekend.

Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information. Scroll down to find the SAVE CHANGES button.

Re: Is my router huawei dg8041w out of date

Stobart312 — Sun, 09 Feb 2025 19:39:03 GMT

At times slows down

Re: Is my router huawei dg8041w out of date

ferguson — Sun, 09 Feb 2025 20:00:27 GMT

OK, wait for the support team to pick this up, hopefully tomorrow.

Re: Is my router huawei dg8041w out of date

Debbie-TalkTalk — Mon, 10 Feb 2025 08:27:23 GMT

Hi @Stobart312

Apologies for this.

I've ordered you a replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection/speed compares with the new router.

Thanks

Debbie