topic Re: Switching to TalkTalk (FTTC) in Fibre

Switching to TalkTalk (FTTC)

Wardown14 — Mon, 17 Feb 2025 10:22:57 GMT

I am (hopefully) switching to TalkTalk Fibre 65 from another FTTC provider.

When completing the order it mentioned that everything involved with the switch could be done remotely.

Now I am getting messages from Openreach about an engineer coming to my address and needing access to the house in order to complete the new service installation. Needing permission from an adult to make install decisions etc, etc.

I have been with the current provider for years, but always thought a change in FTTC provider wouldn't need anything to be done in the home ? I am missing something ?

Re: Switching to TalkTalk (FTTC)

Gliwmaeden2 — Mon, 17 Feb 2025 10:36:17 GMT

Talktalk always asks that there be a responsible adult around just in case something crops up that requires access, @Wardown14.

Re: Switching to TalkTalk (FTTC)

Arne-TalkTalk — Mon, 17 Feb 2025 12:47:17 GMT

An engineer is always booked incase there is a problem when the switch over happens.