topic Re: Router flashing orange for 2 days in Fibre

Router flashing orange for 2 days

cyprianos1 — Thu, 20 Mar 2025 12:09:49 GMT

Router flashing orange for over 2 days. The line has been tested and phone socket, all ok. Checked router setup and cabling, powered off for 20 mins, factory reset etc, fault remains. Faulty router?

I wonder if it is an authentication issue or router malfunction? Regarding the former-I have been unable to update my Safesettings for a week now. Regarding the later even when I perform a factory reset the router does not respond at all and the ornage light continues to flicker

What next?

Re: Router flashing orange for 2 days

Debbie-TalkTalk — Thu, 20 Mar 2025 12:46:58 GMT

Hi @cyprianos1

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Re: Router flashing orange for 2 days

cyprianos1 — Thu, 20 Mar 2025 13:50:38 GMT

Thanks I have

Re: Router flashing orange for 2 days

Karl-TalkTalk — Thu, 20 Mar 2025 14:51:04 GMT

I'm showing the router online with an authentication record from 30 minutes ago, is this now online ?

Thanks

Karl.

Re: Router flashing orange for 2 days

Debbie-TalkTalk — Fri, 21 Mar 2025 09:02:26 GMT

Hi @cyprianos1

Can you connect ok now?