topic Re: Error Trying to Book Engineering Appointment in Fibre

Error Trying to Book Engineering Appointment

jhyjhy94 — Fri, 11 Apr 2025 08:36:31 GMT

Good Morning All,

I've been having lots of issues recently with inconsistent dropping connection and I ran a TalkTalk diagnostic test. It provided this link to book an engineer, however all I see is this error message when trying to book. How can I book an engineer in this case?!

If there is a certain time window for bookings why has no one implemented this into the error message? It's really irritating when these messages show up with no explanation as to why.

Re: Error Trying to Book Engineering Appointment

siphosethu-TT — Fri, 11 Apr 2025 09:25:36 GMT

Hi there jhyjhy94, please elaborate on the issue you are having, whether you are having internet issues or issues with your landline? Thanks

Re: Error Trying to Book Engineering Appointment

Billx — Fri, 11 Apr 2025 12:52:20 GMT

It would have been nice to have seen the immediately previous screen, with the link to book an engineer, @jhyjhy94

Re: Error Trying to Book Engineering Appointment

siphosethu-TT — Fri, 11 Apr 2025 13:03:19 GMT

It might be a possible outage, but please try clearing creche and your browser history. Thanks