Failed new fibre 150 connection

Grumble — Fri, 18 Apr 2025 08:00:03 GMT

Account number [removed]

My new fibre 150 (after house move )was due to go live remotely yesterday . It failed as PON light remained flashing . No solution was achieved after talking to technical help .
I think there may be a problem with the ONT registered at my address.
the ONT serial number is as photo .

Please could this urgently be passed to Openreach to investigate and fix remotely or with engineer visit.
thanks

David Hirst

Re: Failed new fibre 150 connection

Chris-TalkTalk — Fri, 18 Apr 2025 08:00:41 GMT

Hi David,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

topic Failed new fibre 150 connection in Fibre

Failed new fibre 150 connection

Re: Failed new fibre 150 connection