topic Connecting to my account in Fibre

Connecting to my account

Gooders45 — Sun, 20 Apr 2025 12:13:48 GMT

I have been trying to connect to my account since yesterday . All I get is the buffering circle continually.

Re: Connecting to my account

Gliwmaeden2 — Sun, 20 Apr 2025 12:30:23 GMT

@Gooders45,

Please clear the cache.

Ensure that pop ups are allowed and disable ad blockers.

Try similarly in another browser.

Let us know if you are then still not able to access My Account.

Staff will respond after the weekend.

Re: Connecting to my account

sabelo-TT — Mon, 21 Apr 2025 07:24:46 GMT

Hi there @Gooders45,

Just checking if you are still experiencing issues when trying to access/login to your MyAccount. Kindly confirm with feedback once you have received this message.