topic Re: Router in Fibre

Router

Brian43 — Mon, 02 Jun 2025 09:23:48 GMT

White light not working on router

Re: Router

kanya-TT — Mon, 02 Jun 2025 09:24:43 GMT

Hey there, Brain. How long has this been goning on?

Kanya

Re: Router

Billx — Mon, 02 Jun 2025 09:27:32 GMT

I think maybe his name is Brian, @kanya-TT

Re: Router

kanya-TT — Mon, 02 Jun 2025 09:29:38 GMT

Okay, Billx.

Kanya

Re: Router

Brian43 — Mon, 02 Jun 2025 09:41:43 GMT

Quite some time

Re: Router

kanya-TT — Mon, 02 Jun 2025 09:42:42 GMT

Okay I am now running checks for you, are you at home?

Kanya

Re: Router

Brian43 — Mon, 02 Jun 2025 09:49:16 GMT

Yes

Re: Router

kanya-TT — Mon, 02 Jun 2025 09:49:49 GMT

Do you have any active monitoring for life threatening health reasons which is solely dependent upon your TalkTalk Broadband or Telephone line?

For example, a care alarm, lifeline, health pendant or fall detector.

Kanya

Re: Router

Brian43 — Mon, 02 Jun 2025 09:50:19 GMT

Re: Router

kanya-TT — Mon, 02 Jun 2025 09:51:13 GMT

Does the problem occur everywhere you try and use the WiFi, or just in certain parts of the house - for example upstairs, or outside the house?

Kanya

Re: Router

Brian43 — Mon, 02 Jun 2025 09:52:54 GMT

No problem which my connection or broadband just no white light on router

Re: Router

kanya-TT — Mon, 02 Jun 2025 09:54:00 GMT

Can you take a picture of this.

Kanya

Re: Router

Brian43 — Mon, 02 Jun 2025 10:10:10 GMT

Router no light

Re: Router

Mandisa-TT — Mon, 02 Jun 2025 10:18:46 GMT

Hi @Brian43 can you please try to switch it off and on to see if the light comes on?

Re: Router

Brian43 — Mon, 02 Jun 2025 10:21:25 GMT

Only red light comes on when internet connected no light at all

Re: Router

Brian43 — Mon, 02 Jun 2025 10:43:36 GMT

Tried again red light comes on then slow flashing then flashes quicker and when internet connected no light red light goes out and no white light

Re: Router

Mandisa-TT — Mon, 02 Jun 2025 11:49:10 GMT

Hi @Brian43 I will be able to run checks on your equipment, can you confirm if you are home to proceed?