topic Re: slow connection in Fibre

slow connection

tonybland — Fri, 18 Jul 2025 14:16:32 GMT

help i was with talktalk and my connection was very slow no faster than 9mbps do i have right to cancel contract

Re: slow connection

kanya-TT — Fri, 18 Jul 2025 14:22:35 GMT

Hey there, @tonybland. Can we run checks for you.

Kanya

Re: slow connection

Gliwmaeden2 — Fri, 18 Jul 2025 14:24:13 GMT

What package were you on, @tonybland?

What were you told the guaranteed minimum speed was in your contract?

For faults like this, you need to give Talktalk a month or so to sort before negotiating leaving without early termination fees or the out of contract notification period.

So much more information is needed in your post.